Website Western Governors University

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Position Summary

This position will join to Center for Applied Learning Science team:


The Center for Applied Learning Science (CALS) at WGU develops habit-forming learning applications leading to educational attainment and life-long success. We learn how to help people learn. Leveraging advances in cognitive and behavioral sciences and emerging technology, the Center fosters innovation from idea through incubation, continuously improving student learning at WGU and beyond.


The Learning Experience Designer I  (LxD) understands how people learn and designs experiences to help them learn better. The successful candidate is passionate about delighting students while they achieve and demonstrate learning outcomes.

The LxD I works closely with stakeholders, researching and applying science-informed learning strategies and practices into their designs. They also push the boundaries of the field, seeking new and innovative ways to help students learn.

This position will work with a team versed in rich media, front- and back-end development, assessment, and writing to guide their designs from inception through launch and evaluation. The LxD exhibits a high level of expertise and knowledge in the design, development, and advancement of quality learning experiences.


Essential Functions and Responsibilities

Designs and participates in projects that involve cross-functional, agile teams by developing engaging, and effective learning experiences that impact students
Under the mentorship of more senior Learning Experience Designer, conducts user research including interviews, surveys, and usability testing
Designs learning experiences achieving robust student outcomes in both academic courses and the affective/ non-cognitive domain
Understands adult learners, under-served populations, and student body and designs experiences accordingly
Wireframes actionable learning interactions and iterates designs based on efficacy and usability studies
Applies best-practice UX and UI design skills to create proof-of-concepts, mockups, and prototypes
Efficiently produces multiple approaches for usability testing, AB testing and stakeholder presentations
Contributes collectively with other developers to ensure technical feasibility of designs
Ensures learning design and content development are completed on time and within budget and meets standards of quality
Collaborates with peers to apply and drive best-practice learning experience design
Participates in business development efforts such as assumption testing, product promotion, and partnership formation.
Works mostly with situational and highly complex projects or assignments
Develops and maintains collaborative relationships with internal and external stakeholders
Stays current with trends, leading science and innovations, and research in learning science, instructional media, UI/UX and learner behavior
Successfully collaborates with stakeholders to ensure designs are aligned with desired outcomes
Reviews student feedback and provides recommendations for learning experience improvements
Participates in research projects to advance learning science and quality improvement for student learning experience
Ensures developed curriculum meets or exceeds expected student outcome metrics and improves the student experience
Promotes the business through professional conferences, product demos, and other outreach activities
Models leadership and professionalism
Fulfills other duties as assigned
Knowledge and Abilities:

Experience applying design strategies informed by learning and behavioral sciences, instructional design, and interaction/web/eLearning design principles
Experience in developing and implementing learning experiences / eLearning from ideation through implementation and analysis
Basic to intermediate project management skills and “hands on” tactical management of learning experience product development, agile experience preferred
Excellent written, oral, presentation, and interpersonal skills
Experience with qualitative and quantitative primary research methods
Ability to analyze and interpret data to drive future design improvements, direction, and to quantify and validate design effectiveness
Proficiency in design tools, such as Invision and Photoshop, to rapidly create both low- and high-fidelity mockups and wireframes
Ability to work collaboratively and creatively in a fast-paced, agile environment
Conceptual knowledge of web/software development
Strong attention to detail and a feeling of pride and ownership over the quality of our learning experience
Basic Requirements:

Bachelor’s degree and 2 years of experience in product design content following a user-centered design process OR, Master’s degree and 1 year of experience in product design content following a user-centered design process
Strong portfolio of learning product/app design
Preferred Qualifications:

Master’s Degree in relevant field

Apply here:

UX Designer (CALS)