• Freelance
  • Remote

Website Polymath Ventures

We are the Venture Studio for Latin America. We are a group of e

Polymath Ventures has partnered with a Korean video gaming company to investigate the user experience of the gaming platform over a 4-week project. The objective of the project is to understand the user experience of the platform in three touchpoints: 1) Registration, 2) Way to gameplay, and 3) Payment to purchase game tokens, as well as to identify areas of improvement in the user experience and provide recommendations on how to improve.

We are looking for an experienced UX researcher to implement the project throughout the design, research, synthesis, and report phases. The project is remote and will consist of 15 in-depth interviews with existing users and non-users of the platform that are based in Peru, Colombia, or Brazil. The UX Researcher will work closely with the engagement lead and work as the project content lead to spearhead the planning and conducting of user research and ensure quality implementation and results.

Responsibilities
– E-meet clients to gather information about their requirements and define a plan for UX research
– Investigate the platform to be researched and understand the key touchpoints that make part of the customer journey
– Define research material (tests and questionnaires)
– Work closely with the team recruiting interview participants
– Recommend tools for conducting remote research (interviews and product testing)
– Plan and implement UX research (interviews, synthesis and insight generation)
– Lead the production for the report for the client on the findings and recommendations for improvement

Qualifications
– Minimum 3 years of UX research or design experience
– Fluent in Spanish, English preferred
– Experienced with a mixture of creative and technical skills
– Excellent team working skills
– Great verbal communication skills
– Strong written communication skills
– Command of qualitative research methods, human-centered design
– Experience with UX design of video gaming product is a strong plus

Deliverables:
– Plan of the user experience interview, including interview setup, detailed interview questions, and tests, tools to be used, etc.
– Detailed notes for each of the 15 user interviews
– Insights and improvement recommendation report approved by the final client

Commitment: Project duration (approx. 1-month full-time)
Starting date: Immediate
Location: Remote

How to apply:
Submit your CV and portfolio: https://polymathv.com/join-us/2250105/UX+Research+Project/

Freelance UX researcher – Spanish needed