This job ad has been posted over 40 days ago...

Full-time Senior UX Researcher

at OUTSOURCE Consulting Services in Mountain View, CA

Senior UX Researcher needed for software company in Mountain View, CA.
Our client is on a mission to revolutionize small business financing from working capital to growth opportunities, demystifying financing and being active partners in customers’ success. Our client currently has 2 projects – a marketplace of vetted partners where customers can ‘shop the lenders’ safe in the knowledge that they are dealing with reputable organizations. The marketplace has been running for around 3 years, re-designed & relaunched in October 2016. They have just launched a major initiative which represents a completely new business. Our client is breaking new ground with a large risk / analytics team who are diving deeper than ever before into financial insights and customer delight opportunities.
About the role:
We need a visionary researcher to step into the milieu – orchestrate and guide existing research activity across XD / PM / Marketing but with an overarching goal to help evolve our financing service suite. There are surveys, Follow-Me-Homes, a range of marketing / quant / qual / empathy activities already in flight. Some of the current research goals are tactical but we also want someone to be our go-to for customer voice and dive deep into the domain, take a leadership position on strategic direction and help inform our plans for the future.
2+ years of experience in UX Research at enterprise companies
Bachelor’s Degree. Masters in HCI or Psychology preferred

Additional Information:

We are unable to sponsor H1B Visa’s and/or subcontract to Third Party Vendors. ONLY W2 contractors should apply.

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Published on 07-02-2017