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Full-time User Experience Openings

at MERCK & COMPANY INC. in Rahway, New Jersey

Merck is a global health care leader with a diversified portfolio of prescription medicines, vaccines and consumer health products, as well as animal health products. Today, we are building a new kind of healthcare company – one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of people like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

User Experience Research Lead – ACC002499
User Experience Architect – ACC002501

The User Experience Research Lead is responsible for leading and overseeing user research activities from to inform experience design, as well as to diagnose adoption and satisfaction issues. This includes planning, designing research protocols, managing the research resources, leading the analysis and recommendation phase, and, in collaboration with the UX Architect, defining personas and scenarios. The Lead will also develop and maintain persona-based KPI dashboards and measurement plans, provide input to MRL (Merck Research Laboratories) programs on success metrics and change management, and conduct periodic experience realization audits.

The User Experience Architect will assume UX leadership for the designated functional areas of the R&D division or cross-divisional initiatives, directing and overseeing user experience design activities. This includes building solid understanding of the business domains and their culture, then creating and maintaining key personas and storyboarded scenarios for the assigned business areas, educating IT and business colleagues on user-centric design, and providing user experience guidance to the project and program teams that are developing capabilities for the personas curated by this UX Architect.

User Experience Research Lead Requirements:

Education:

*Bachelor’s degree in HCI, Cognitive Psychology, Anthropology, Human Factors, Sociology, or related field

Required:

*5-10 years of experience in planning, conducting and managing primary user research *Acute observation skills *Command of the primary user research methods and tools *Ability to plan, design and analyze field studies and usability tests *High degree of creativity *Story telling, interaction design and problem solving ability *Strong compassion for the users *Ability to synthesize research data into personas and scenarios *Practical knowledge of user experience metrics and KPIs *Excellent presentation skills and attention to detail *Ability to influence, negotiate and moderate *Experience working with various departments within a project team team *Team player that sees value in diversity of skills and perspectives *A strong portfolio of work samples (e.g. research plans, research instruments, findings reports, metrics, etc.) are a must

Preferred:

*2-3 years experience in pharmaceutical R&D domains

User Experience Architect Requirements:

Education:

*Bachelor’s degree in Interaction Design, Product Design, Industrial Design, HCI, Architecture, or related field

Required:

*5-10 years of experience as UX Architect *High degree of creativity *Story telling, interaction design and problem solving ability *Uncanny drive to design the best user experience *Ability to drive clarity and simplicity in concepts and designs *Strong design communication skills. (Ability to communicate one’s ideas through their design) *Ability to architect experiences (products, services, campaigns) for complex business environments *Excellent presentation skills and attention to detail *Ability to influence, negotiate and moderate *Experience working with various departments within a project team *Team player that sees value in diversity of skills and perspectives *A great portfolio of work / samples of work are a must

Preferred:

*2-3 years experience in pharmaceutical R&D domains

Our employees are the key to our company’s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Merck’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.

To be considered for the User Experience Research Lead, please Apply Here by entering Job Number ACC002499

To be considered for the User Experience Architect, please Apply Here by entering Job Number ACC002501

Merck is an equal opportunity employer, M/F/D/V – proudly embracing diversity in all of its manifestations.



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Published on 16-11-2012